FAQ

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Shipping and Delivery
How long does delivery take?

Delivery time depends on your region and is indicated in the cart. All orders include tracking.
Do you offer free shipping?

Yes, we offer free standard shipping.
Where can I track my order?

Once your order has shipped, you will receive an email with a tracking code and a link to track your delivery in real-time.
Returns and Exchanges
Can I return or exchange my order?

You have up to 14 calendar days after delivery to request a return or exchange. Items must be unused.
Sizing and Fit
How do I know my bracelet size?

Use a tape measure to measure your wrist and consult our Size Guide.
Product Care
How do I care for my accessories?

Avoid contact with water, sweat, and chemicals. Clean with a dry cloth and store in a safe place.
Support
How can I contact you?

You can contact us by email. Visit our contact page.